Shipping and Deliveries

Shipping

Once your order has been processed you will receive an email with a tracking number and details via email. The average shipping time is 2 to 3 business days for mainland Portugal, and 2 to 4 business days for islands and other geographies.

The average delivery time will vary depending on the destination (Mainland Portugal, Islands or other geographies) and is dependent on the distribution channels. Please note that if it is necessary to go through customs, delivery times may be longer, so you should take possible delays into account when making your purchase.

Delivery is made on working days. If you are not at home, we recommend that you provide us with an alternative address. If you choose to refuse your order, you will be responsible for any additional fees that may be incurred and the cost of shipping the order to our address (this amount will be deducted when we refund your order).

We are based in Portugal, so please note that the customer is responsible for paying any taxes that are imposed by the country of origin to the country of destination.

Please check all personal and shipping details carefully when completing your order, we will not assume any responsibility for lost orders due to incorrect telephone number or address.